Customer Love Intern – Organic Basics
Shopping Cart
Free Shipping available on all orders above 600 DKK within Denmark

Shipping

All orders are sent within 1-2 working days from our warehouse in Denmark. EU orders will be delivered within 2-5 days, international orders take between 5 and 18 days depending on your chosen delivery method. Learn more about our return policy here.
Destination Shipping method Delivery time Price Free above
Albania DHL Express Home Delivery 3-5 working days 326 DKK 1000 DKK
Andorra DHL Express Home Delivery 2-5 working days 325 DKK N/A
DHL Economy Home Delivery 5-8 working days 225 DKK 1000 DKK
Antigua and Barbuda DHL Express Home Delivery 4-7 working days 461 DKK 1000 DKK
Argentina UPS Express Home Delivery 2-5 working days 351 DKK 1000 DKK
UPS Express Access Point 2-5 working days 351 DKK N/A
Armenia DHL Express Home Delivery 3-5 working days 461 DKK 1000 DKK
Aruba DHL Express Home Delivery 4-7 working days 460 DKK N/A
Deutsche Post Packet Tracked 8-18 working days 145 DKK 1000 DKK
Australia UPS Express Home Delivery 2-5 working days 350 DKK N/A
UPS Express Access Point 2-5 working days 310 DKK N/A
Deutsche Post Packet Tracked 8-18 working days 150 DKK 1000 DKK
Austria UPS Express Home Delivery 2-4 working days 145 DKK N/A
UPS Express Access Point 2-4 working days 145 DKK N/A
DHL Paket Home Delivery 4-7 working days 69 DKK 600 DKK
Azerbaijan DHL Express Home Delivery 3-5 working days 461 DKK 1000 DKK
Bahamas DHL Express Home Delivery 4-7 working days 461 DKK 1000 DKK
Barbados DHL Express Home Delivery 4-7 working days 461 DKK 1000 DKK
Belgium UPS Express Home Delivery 2-4 working days 130 DKK N/A
UPS Express Access Point 2-4 working days 130 DKK N/A
DHL Paket Home Delivery 4-7 working days 69 DKK 600 DKK
Belize DHL Express Home Delivery 4-7 working days 461 DKK 1000 DKK
Bolivia DHL Express Home Delivery 4-7 working days 461 DKK 1000 DKK
Bosnia And Herzegovina DHL Express Home Delivery 3-5 working days 326 DKK 1000 DKK
Brazil UPS Express Home Delivery 2-5 working days 350 DKK N/A
UPS Express Access Point 2-5 working days 310 DKK N/A
Deutsche Post Packet Tracked 8-18 working days 110 DKK 1000 DKK
Bulgaria DHL Express Home Delivery 2-4 working days 162 DKK N/A
UPS Standard Home Delivery 7-10 working days 139 DKK 600 DKK
Canada UPS Express Home Delivery 2-5 working days 245 DKK N/A
UPS Express Access Point 2-5 working days 200 DKK N/A
Deutsche Post Packet Tracked 8-18 working days 120 DKK 650 DKK
Chile UPS Express Home Delivery 2-5 working days 363 DKK 1000 DKK
UPS Express Access Point 2-5 working days 363 DKK N/A
China UPS Express Home Delivery 2-5 working days 360 DKK N/A
UPS Express Access Point 2-5 working days 310 DKK N/A
Deutsche Post Packet Tracked 8-18 working days 100 DKK 1000 DKK
Colombia DHL Express Home Delivery 4-7 working days 461 DKK 1000 DKK
Costa Rica DHL Express Home Delivery 3-6 working days 461 DKK 1000 DKK
Croatia DHL Express Home Delivery 2-4 working days 162 DKK N/A
DHL Economy Home Delivery 5-8 working days 139 DKK N/A
Deutsche Post Packet Tracked 5-10 working days 100 DKK 600 DKK
Cuba DHL Express Home Delivery 4-7 working days 461 DKK 1000 DKK
Curacao DHL Express Home Delivery 4-7 working days 461 DKK 1000 DKK
Cyprus DHL Express Home Delivery 3-5 working days 162 DKK N/A
Deutsche Post Packet Tracked 8-18 working days 100 DKK 700 DKK
Czech Republic UPS Express Home Delivery 2-4 working days 184 DKK N/A
UPS Express Access Point 2-4 working days 184 DKK N/A
UPS Standard Home Delivery 5-8 working days 69 DKK 600 DKK
Denmark PostNord Home Delivery 2-4 working days 55 DKK N/A
BRING Packet Shop 2-4 working days 45 DKK 600 DKK
PostNord Business 2-4 working days 45 DKK 600 DKK
Dominican Republic DHL Express Home Delivery 4-7 working days 460 DKK N/A
Deutsche Post Packet Tracked 8-18 working days 145 DKK 1000 DKK
Ecuador DHL Express Home Delivery 4-7 working days 461 DKK 1000 DKK
El Salvador DHL Express Home Delivery 4-7 working days 461 DKK 1000 DKK
Estonia DHL Express Home Delivery 2-4 working days 162 DKK N/A
UPS Standard Home Delivery 5-8 working days 139 DKK N/A
Deutsche Post Packet Tracked 5-10 working days 100 DKK 600 DKK
Faroe Islands DHL Express Home Delivery 3-5 working days 460 DKK 1000 DKK
Finland PostNord Home Delivery 2-4 working days 100 DKK N/A
PostNord Packet Shop 2-4 working days 80 DKK N/A
UPS Standard Home Delivery 4-7 working days 69 DKK 600 DKK
France UPS Express Home Delivery 2-4 working days 130 DKK N/A
UPS Express Access Point 2-4 working days 140 DKK N/A
DHL Paket Home Delivery 4-7 working days 69 DKK 600 DKK
French Guiana DHL Express Home Delivery 4-7 working days 461 DKK 1000 DKK
Georgia DHL Express Home Delivery 4-7 working days 461 DKK 1000 DKK
Germany DHL Paket Home Delivery 2-4 working days 55 DKK 600 DKK
DHL Paket Pack Station 2-4 working days 55 DKK 600 DKK
Gibraltar DHL Express Home Delivery 3-5 working days 200 DKK N/A
Deutsche Post Packet Tracked 8-18 working days 160 DKK 1000 DKK
Greece UPS Express Home Delivery 2-4 working days 145 DKK N/A
UPS Express Access Point 2-4 working days 145 DKK N/A
UPS Standard Home Delivery 6-9 working days 69 DKK 600 DKK
Greenland DHL Express Home Delivery 3-5 working days 340 DKK 1000 DKK
Guadeloupe DHL Express Home Delivery 4-7 working days 461 DKK 1000 DKK
Guatemala DHL Express Home Delivery 4-7 working days 461 DKK 1000 DKK
Guernsey DHL Express Home Delivery 3-5 working days 324 DKK 1000 DKK
Guyana DHL Express Home Delivery 5-8 working days 461 DKK 1000 DKK
Honduras DHL Express Home Delivery 4-7 working days 461 DKK 1000 DKK
Hong Kong UPS Express Home Delivery 2-5 working days 330 DKK N/A
UPS Express Access Point 2-5 working days 290 DKK N/A
Deutsche Post Packet Tracked 8-18 working days 100 DKK 1000 DKK
Hungary UPS Express Home Delivery 2-4 working days 184 DKK N/A
UPS Express Access Point 2-4 working days 184 DKK N/A
UPS Standard Home Delivery 5-8 working days 139 DKK N/A
Deutsche Post Packet Tracked 5-10 working days 100 DKK 600 DKK
Iceland UPS Express Home Delivery 2-5 working days 220 DKK N/A
UPS Express Access Point 2-5 working days 220 DKK N/A
Deutsche Post Packet Tracked 5-10 working days 100 DKK 1000 DKK
India UPS Express Home Delivery 2-5 working days 351 DKK 1000 DKK
UPS Express Access Point 2-5 working days 351 DKK N/A
Indonesia UPS Express Home Delivery 2-5 working days 351 DKK 1000 DKK
UPS Express Access Point 2-5 working days 351 DKK N/A
Ireland UPS Express Home Delivery 2-4 working days 130 DKK N/A
UPS Express Access Point 2-4 working days 140 DKK N/A
UPS Standard Home Delivery 5-8 working days 69 DKK 600 DKK
Israel DHL Express Home Delivery 3-5 working days 400 DKK N/A
Deutsche Post Packet Tracked 8-18 working days 110 DKK 1000 DKK
Italy UPS Express Home Delivery 2-4 working days 145 DKK N/A
UPS Express Access Point 2-4 working days 145 DKK N/A
UPS Standard Home Delivery 5-8 working days 89 DKK 600 DKK
Jamaica DHL Express Home Delivery 4-7 working days 461 DKK 1000 DKK
Japan UPS Express Home Delivery 2-5 working days 350 DKK N/A
UPS Express Access Point 2-5 working days 310 DKK N/A
Deutsche Post Packet Tracked 8-18 working days 125 DKK 1000 DKK
Jersey DHL Express Home Delivery 4-7 working days 325 DKK N/A
DHL Economy Home Delivery 7-10 working days 182 DKK N/A
Deutsche Post Packet Tracked 8-18 working days 160 DKK 1000 DKK
Kazakhstan DHL Express Home Delivery 4-7 working days 461 DKK 1000 DKK
Kuwait DHL Express Home Delivery 3-5 working days 402 DKK 1000 DKK
Latvia DHL Express Home Delivery 2-4 working days 162 DKK N/A
UPS Standard Home Delivery 5-8 working days 139 DKK N/A
Deutsche Post Packet Tracked 5-10 working days 100 DKK 600 DKK
Liechtenstein DHL Express Home Delivery 2-4 working days 324 DKK 1000 DKK
Lithuania DHL Express Home Delivery 2-4 working days 162 DKK N/A
UPS Standard Home Delivery 4-7 working days 139 DKK N/A
Deutsche Post Packet Tracked 5-10 working days 100 DKK 600 DKK
Luxembourg DHL Express Home Delivery 2-4 working days 162 DKK N/A
UPS Standard Home Delivery 4-7 working days 69 DKK 600 DKK
Malaysia DHL Express Home Delivery 4-7 working days 400 DKK N/A
Deutsche Post Packet Tracked 8-18 working days 100 DKK 1000 DKK
Malta DHL Express Home Delivery 3-5 working days 162 DKK 600 DKK
Mexico UPS Express Home Delivery 2-5 working days 245 DKK N/A
UPS Express Access Point 2-5 working days 200 DKK N/A
Deutsche Post Packet Tracked 8-18 working days 110 DKK 1000 DKK
Moldova DHL Express Home Delivery 3-5 working days 310 DKK 1000 DKK
Monaco DHL Express Home Delivery 2-4 working days 324 DKK 600 DKK
Montenegro DHL Express Home Delivery 3-5 working days 310 DKK 1000 DKK
Netherlands UPS Express Home Delivery 2-4 working days 130 DKK N/A
UPS Express Access Point 2-4 working days 130 DKK N/A
DHL Paket Home Delivery 4-7 working days 69 DKK 600 DKK
Nicaragua DHL Express Home Delivery 5-8 working days 461 DKK 1000 DKK
North Macedonia DHL Express Home Delivery 2-4 working days 310 DKK 1000 DKK
North Macedonia DHL Express Home Delivery 3-5 working days 326 DKK 1000 DKK
Norway UPS Express Home Delivery 2-5 working days 200 DKK N/A
UPS Express Access Point 2-5 working days 160 DKK N/A
Deutsche Post Packet Tracked 5-10 working days 90 DKK 1000 DKK
Panama DHL Express Home Delivery 3-6 working days 461 DKK 1000 DKK
Paraguay DHL Express Home Delivery 4-7 working days 461 DKK 1000 DKK
Peru DHL Express Home Delivery 3-6 working days 461 DKK 1000 DKK
Poland UPS Express Home Delivery 2-4 working days 184 DKK N/A
UPS Express Access Point 2-4 working days 184 DKK N/A
DHL Paket Home Delivery 4-7 working days 69 DKK 600 DKK
Portugal UPS Express Home Delivery 2-4 working days 145 DKK N/A
UPS Express Access Point 2-4 working days 145 DKK N/A
UPS Standard Home Delivery 5-8 working days 69 DKK 600 DKK
Puerto Rico DHL Express Home Delivery 4-7 working days 461 DKK 1000 DKK
Qatar DHL Express Home Delivery 3-5 working days 402 DKK 1000 DKK
Romania DHL Express Home Delivery 2-4 working days 162 DKK N/A
UPS Standard Home Delivery 6-9 working days 139 DKK 600 DKK
Russia DHL Express Home Delivery 3-6 working days 200 DKK N/A
Deutsche Post Packet Tracked 5-10 working days 105 DKK 1000 DKK
San Marino DHL Express Home Delivery 5-8 working days 324 DKK 1000 DKK
Saudi Arabia DHL Express Home Delivery 4-7 working days 400 DKK N/A
Deutsche Post Packet Tracked 8-18 working days 100 DKK 1000 DKK
Serbia DHL Express Home Delivery 3-5 working days 200 DKK N/A
Deutsche Post Packet Tracked 5-10 working days 105 DKK 1000 DKK
Singapore UPS Express Home Delivery 2-5 working days 350 DKK N/A
UPS Express Access Point 2-5 working days 310 DKK N/A
Deutsche Post Packet Tracked 8-18 working days 90 DKK 1000 DKK
Slovakia DHL Express Home Delivery 2-4 working days 162 DKK N/A
UPS Standard Home Delivery 5-8 working days 139 DKK N/A
Deutsche Post Packet Tracked 5-10 working days 100 DKK 600 DKK
Slovenia DHL Express Home Delivery 2-4 working days 162 DKK N/A
UPS Standard Home Delivery 4-7 working days 139 DKK N/A
Deutsche Post Packet Tracked 5-10 working days 100 DKK 600 DKK
South Korea UPS Express Home Delivery 2-5 working days 350 DKK N/A
UPS Express Access Point 2-5 working days 310 DKK N/A
Deutsche Post Packet Tracked 8-18 working days 100 DKK 1000 DKK
Spain UPS Express Home Delivery 2-4 working days 145 DKK N/A
UPS Express Access Point 2-4 working days 145 DKK N/A
UPS Standard Home Delivery 5-8 working days 69 DKK 600 DKK
Sweden PostNord Home Delivery 2-4 working days 80 DKK N/A
PostNord Packet Shop 2-4 working days 55 DKK 600 DKK
PostNord Business 2-5 working days 55 DKK 600 DKK
Switzerland UPS Express Home Delivery 2-5 working days 235 DKK N/A
UPS Express Access Point 2-5 working days 200 DKK N/A
Deutsche Post Packet Tracked 5-10 working days 95 DKK 1000 DKK
Thailand UPS Express Home Delivery 2-5 working days 350 DKK N/A
UPS Express Access Point 2-5 working days 310 DKK N/A
Deutsche Post Packet Tracked 8-18 working days 100 DKK 1000 DKK
Trinidad and Tobago DHL Express Home Delivery 4-7 working days 461 DKK 1000 DKK
Turkey UPS Express Home Delivery 2-5 working days 220 DKK N/A
UPS Express Access Point 2-5 working days 220 DKK N/A
Deutsche Post Packet Tracked 5-10 working days 140 DKK 1000 DKK
Ukraine DHL Express Home Delivery 3-5 working days 201 DKK 1000 DKK
United Kingdom UPS Express Home Delivery 2-4 working days 130 DKK N/A
UPS Express Access Point 2-4 working days 140 DKK N/A
DHL Paket Home Delivery 4-7 working days 69 DKK 650 DKK
United States UPS Express Home Delivery 2-5 working days 245 DKK N/A
UPS Express Access Point 2-5 working days 200 DKK N/A
Deutsche Post Packet Tracked 8-18 working days 110 DKK 650 DKK
Uruguay DHL Express Home Delivery 4-7 working days 461 DKK 1000 DKK
Venezuela DHL Express Home Delivery 4-7 working days 461 DKK 1000 DKK
Together with icons we offset the entire CO2 footprint of shipping and production.

Customer Love – German speaking

We are looking for an exceptionally structured, clever and very friendly student worker to join our Customer Experience team.

Customer experience is a fundamental part of Organic Basics. Our Customer Love agents provide our customers with exceptional service, and bring the voice of the customer into the company.

Your daily tasks at OB will include:

  • Acting as the voice of Organic Basics on the front lines, delivering best-in-class, delightful customer experiences via phone, email, live chat and social media
  • Becoming a product and process expert
  • Processing customer returns and quality checking returned goods
  • Repacking returned goods and restocking the warehouse
  • Solving lost package issues and handling daily communication with our warehouse
  • Representing the voice of the customer within OB; categorizing insights and educating the rest of the company about the customers’ experience
  • Identifying metrics to track and ensure those metrics are linked to business outcomes
  • Flexibility in terms of working hours (including evening and weekend shifts)
  • Ability to work a minimum of 20 hrs a week

You are:

  • Fluent in German and English
  • Reliable, people smart and exceptionally friendly.
  • Always willing to go the extra mile.
  • Eager to learn and a true team-player.
  • Tech-savvy and comfortable working in multiple tools and processes to manage your daily tasks.
  • Good at managing your work at a high pace and moving through your different tasks with humor and ease.
  • Passionate about our planet and want to help create the change you want to see in the world.

About Organic Basics:

We started as three guys from Denmark, and now have over thirty-something people from over twelve nationalities in our office. Being a young brand can be challenging work (and no day is ever the same) — but the rewards can be quite awesome. We also have a great social working environment (if we may say so ourselves) with lots of fun activities, including morning yoga, friday bars, monthly social activities, and friday breakfast. We also eat a healthy vegetarian lunch together every day.

We are committed to creating a diverse environment and encourage anyone to apply for the position, regardless of national origin, color, religion, gender, gender identity or expression, sexual orientation, genetics, disability or age.

If this sounds like you, please send your CV and cover letter to Cornelia Brinkmann, Head of Customer Love, at cornelia@organicbasics.com
Start date: as soon as possible.




Customer Love – German speaking

Location: Copenhagen, Denmark
Salary: Competitive